Privacy Policy

Privacy Policy for Achint Mehta Designs

Last Updated: July 17, 2025

This Privacy Policy describes how Achint Mehta Designs (referred to as “we”, “us”, or “our”) collects, uses, and discloses your Personal Data when you visit or make a purchase from our website, powered by Shopify.

We are committed to protecting your privacy and processing your data in accordance with the laws of India, including the Information Technology Act, 2000, its rules, and the Digital Personal Data Protection Act, 2023 (DPDPA).

For the purpose of this policy, we are the Data Fiduciary, and you, the user, are the Data Principal.

1. Contact Information

For any questions or concerns regarding this policy or your personal data, please contact our Grievance Officer:

      Name: Achint Mehta

      Email: info@achintmehta.in

      Address: Ludhiana, Punjab, India

2. Personal Data We Collect

We collect Personal Data to provide and improve our services. This includes:

a) Information You Provide to Us Directly:

      Contact Information: Name, billing address, shipping address, email address, and phone number.

      Order Information: Details about the products you purchase, clothing sizes, and preferences.

      Account Information: Your username, password, and other registration details if you create an account.

      Payment Information: Your payment card details or other payment method information. Please note, this is processed securely by our payment gateway partners and we do not store your full card details on our servers.

      Communications: Any information you provide when you contact our customer support.

b) Information We Collect Automatically (Device Information): When you access our website, we automatically collect certain information about your device and Browse activity using cookies and similar technologies. This includes:

      Your IP address.

      Web browser version and device type.

      Time zone.

      Web pages or products you view on our site.

      Search terms that referred you to our site.

      Information about how you interact with our site.

This information is collected to help us screen for potential risk and fraud, and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

3. How We Use Your Personal Data

We use the Personal Data we collect for the following lawful purposes, based on your consent and our legitimate business needs:

      To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

      To Communicate With You: To respond to your inquiries, provide customer support, and send you service-related notifications.

      For Marketing and Advertising: With your explicit consent, we may use your contact information to send you information about new products, promotions, and special offers. You can opt-out of these communications at any time.

      To Improve Our Services: To analyze website usage, understand customer preferences, and enhance our website and product offerings.

      For Security and Fraud Prevention: To screen our orders for potential risk or fraud.

      To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Personal Data

We do not sell your Personal Data. We may share your Personal Data with third parties to help us use your Personal Data, as described above:

      Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Data here: https://www.shopify.com/legal/privacy.

      Service Providers: We share data with companies that provide services on our behalf, such as payment gateways (e.g., Razorpay, PayU), shipping carriers (e.g., Delhivery, Blue Dart), and marketing partners. These entities are obligated to protect your data and use it only for the purposes for which it was shared.

      Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Your Rights as a Data Principal

Under the DPDPA, you have certain rights regarding your Personal Data:

      Right to Access: You have the right to request a summary of the Personal Data we process about you.

      Right to Correction and Erasure: You have the right to request the correction of inaccurate or incomplete data and the erasure of your Personal Data that is no longer necessary for the purpose it was collected.

      Right to Grievance Redressal: You have the right to have your grievances addressed. Please contact our Grievance Officer using the details provided in Section 1.

      Right to Withdraw Consent: Where we process your data based on your consent (e.g., for marketing), you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

      Right to Nominate: You have the right to nominate another individual who can exercise these rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, please contact us at info@achintmehta.in

6. Cookies

Our website uses cookies to enhance your Browse experience. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. You can control and manage cookies through your browser settings.

7. Data Security

We take reasonable technical and organizational precautions to protect your Personal Data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We leverage the security measures provided by our platform partner, Shopify. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to erase this information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us to request its deletion.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Governing Law and Jurisdiction

This Privacy Policy and any disputes arising from it shall be governed by the laws of India. You agree that the courts in Ludhiana, Punjab, shall have exclusive jurisdiction over any dispute arising out of or in connection with this Privacy Policy.

Email: info@achintmehta.in